Contact Us

We're Here to Help!

At Serenza London, your satisfaction is our top priority. Whether you have a question about an order, need assistance with a product, or would like to share feedback, our team is always happy to help.

Why Contact Us

You can reach out to us for:

  • Order or delivery inquiries
  • Returns or exchanges support
  • Feedback or suggestions about our products or services
  • Any other questions or assistance you may need

Contact Information

Shop name: Serenza London
Phone: +44 7447 388678
E-mail: info@serenzalondon.com

Customer Service Hours:

Monday To Friday: 9:00 AM - 5:00 PM (GMT)
Saturday & Sunday: 10:00 AM - 4:00 PM (GMT)

Response time: Within 24 hours (often sooner during business hours)

Company Name: Balance Limited
Company nr.: SC861492
Company Address: Summit House, 4 - 5 Mitchell Street, Edinburgh, United Kingdom, EH6 7BD

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